FAQ

Whats 528? Built On Creators ' Learn more in our About

Shipping- Once an Order has been created and a confirmation email has been received, The products on order will be shipped within 3 business days not including holidays via UPS/Canada Post/ DHL. All Orders within Canada and the US will come with Tracking, International Orders are subject to customers option of Tracking with no delivery responsibility from 528co.

Delivery Questions? - Once we hand over the product to the shipping agency, It is their responsibility to handle and deliver your package. We are not responsible for Lost or damaged product due to shipping. You can Contact CP/DHL for delivery questions.

Change of Address- Once the order is placed we cannot change the address of said order. Please complete shipping forms with accurate information, otherwise we will have to cancel order and refund you.

Exchange of Size- Our company provides a variety of ways to get your right fit of size. With multiple pictures, sizing charts, and customer service through our email, We accept Exchange of size with the customer (you) covering all fees to ship back the product first, then paying for the shipping of the new product needed. . Please ensure you purchase your correct size, if you need any assistance please contact us at 528cobusiness@gmail.com

Returns - We do not accept returns on any items. Unless the product you receive is damaged. Please email us within 48 hours of receiving your package. We require photo evidence of the damage to process a return. We do not accept returns based on purchasing a wrong colour, If you receive wrong product or size. Please contact us immediately

StreetCvlture - Due to the Nature of this collection ,All Items within this section are sold in 'As is' condition with no returns or exchanges

Any additional Questions, please contact us at @528cobusiness@gmail.com